We get so caught up in the business of running our business, we sometimes forget to ask some very basic questions of our customers. Knowing the answers can help you grow business in an amazing way.
1. How did you find us?
2. What brought you to us today / most recently?
3. How did we do in meeting / exceeding your expectations?
4. What more can we do?
5. How likely are you to refer others to our business?
Need help in figuring out what to do with that information? Give us a call – it’s what we do.
